telephone 0118 9 313800
email collections@tbifs.com

telephone 0118 9 313800
email collections@tbifs.com

How to Pay

All payments will be accepted but will not constitute an arrangement or settlement unless previously agreed by us.

 

ONLINE VIA OUR WEBSITE

Click on Pay Online to make a payment by debit card using our secure Online Payment Service. For full details about the service please refer to our Online Payment Service Guide.

BY TELEPHONE

If you would rather make your debit card payment by telephone please contact us on 0118 931 3800. Our opening hours are: Monday-Thursday 9:00am-7:30pm, Friday 9:00am-5:00pm.

BY SMARTPHONE VIA PAYTHRU

Please telephone us on 0118 931 3800 or email This email address is being protected from spambots. You need JavaScript enabled to view it. to discuss how you can use your smartphone to make a debit card payment via Paythru. This service provides you with a targeted SMS message containing a direct link to a secure payment page where you can complete your payment.

CHEQUE OR POSTAL ORDER

Cheques and Postal Orders must be made payable to TBI Financial Services Limited displaying your TBI Reference Number and sent to the following address: TBI Financial Services Ltd, 1st Floor, The Robert Cort Building, Elgar Road South, Reading, RG2 0DL.

STANDING ORDER OR INTERNET BANKING

Please telephone us on 0118 931 3800 or email This email address is being protected from spambots. You need JavaScript enabled to view it. to discuss the possibility of making payments by Standing Order or Internet Banking.

ALLPAY CARD

Please telephone us on 0118 931 3800 or email This email address is being protected from spambots. You need JavaScript enabled to view it. to discuss the possibility of making payments by Allpay card at PayPoint outlets or Post Office branches.

 

FINANCIAL DIFFICULTIES

If you are experiencing financial difficulties or have any concerns about the affordability of your payment(s) please contact us by telephone on 0118 931 3800 or by email at This email address is being protected from spambots. You need JavaScript enabled to view it.

 

You may also benefit from seeking assistance from an independent organisation which provides free debt advice.